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Privacy Policy

Last updated: April 2026

1. Who we are

Blakey’s MOT Centre Ltd is a vehicle repair and MOT garage based in Dowlais, Merthyr Tydfil. Our registered address is Old Rhymney Rd, Dowlais, Merthyr Tydfil, CF48 2YG. You can contact us by phone on 01685 384264, or by email at blakeysmot@gmail.com.

2. Introduction

This Privacy Policy explains how Blakey’s MOT Centre Ltd collects, uses, stores and protects your personal data when you visit our website, contact us, book a service, or use our garage services. Under the UK GDPR, people must be given clear and concise privacy information about how their personal data is used.

3. The personal data we may collect

We may collect and process personal data including your name, phone number, email address, vehicle registration, vehicle details, service or repair enquiry details, appointment information, and any other information you provide when you contact us through our website, by email, by telephone or in person. Our website contact form currently asks for details including name, email, phone, subject and vehicle registration.

4. How we collect your information

We collect information when you:

  • submit an enquiry through our website;

  • call, email or message us;

  • book an MOT, service, repair or diagnostic appointment;

  • visit us in person;

  • interact with our website, including through cookies or similar technologies where these are in use.

5. How we use your personal data

We use your personal data to:

  • respond to your enquiries;

  • arrange and manage bookings;

  • provide MOT testing, servicing, repairs, diagnostics and related garage services;

  • contact you about your vehicle or your appointment;

  • maintain business records;

  • comply with legal, regulatory and tax obligations;

  • improve our services and website where appropriate.
    The ICO states that privacy information should explain what data is used, why it is used, how long it is kept, and whether it is shared with anyone else.

6. Our lawful bases for processing

Under UK GDPR, we must have a lawful basis for using your personal data. Depending on the situation, we may rely on:

  • Contract — where we need your information to provide a service you have asked for;

  • Legal obligation — where we need to keep records or meet legal requirements;

  • Legitimate interests — where we use your information in a reasonable way to run and improve our business, provided this does not override your rights;

  • Consent — where this is required, for example for certain cookie uses or specific marketing activity.
    The ICO makes clear that lawful bases should be identified before personal data is processed.

7. Sharing your information

We do not sell your personal data. We may share your information only where necessary with trusted third parties such as service providers who support our business operations, website providers, payment or accounting providers, professional advisers, insurers, or authorities where required by law. Where third parties process data on our behalf, we expect them to do so securely and lawfully. This reflects the ICO’s requirement to explain whether personal data is shared and why.

8. Data retention

We keep personal data only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, provide services, maintain business records, resolve disputes, and comply with tax, accounting and legal obligations. The ICO guidance states that privacy information should explain retention periods or the criteria used to decide them.

9. Cookies and website tracking

Our website may use cookies or similar technologies. Cookies can be used for essential website functionality, security, analytics or other website features. Under PECR, users must be told if cookies are used, what they do, and why, and consent is required for non-essential cookies. Essential cookies are treated differently where they are strictly necessary to provide a service requested by the user.

10. How we protect your information

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. While no online system can ever be guaranteed completely secure, we work to keep the personal data we hold appropriately protected.

11. Your data protection rights

Under UK data protection law, you may have rights including:

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure in certain circumstances;

  • the right to restrict processing in certain circumstances;

  • the right to object in certain circumstances;

  • the right to data portability in certain circumstances;

  • rights relating to automated decision-making, where applicable.
    The ICO states that privacy notices should explain people’s information rights and how they can raise concerns.

12. Complaints

If you have any concerns about how we use your personal data, please contact us first and we will try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK regulator for data protection. The ICO’s guidance says people should be told how they can complain if they have concerns about the use of their data.

13. Contact us

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact:

Blakey’s MOT Centre Ltd
Old Rhymney Rd, Dowlais, Merthyr Tydfil, CF48 2YG
Phone: 01685 384264
Email: blakeysmot@gmail.com

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or the way we handle personal data. Any updates will be published on this page.

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